How much does it cost to send SMS in 5star SMS?
Please refer to our pricing page.
What is the minimum I can purchase?
Minimum purchase is now 500 units.
Do you deliver SMS to all the networks in Nigeria?
Yes, we do. We deliver to MTN, Glo, Airtel, Etisalat, and Visafone.
Can I send bulk SMS to foreign countries using 5star SMS?
Yes, you can but you have to request for the country you want to send bulk SMS to for it to be enabled for you. Here’s the list of countries and their respective prices.
Do you charge the same price for SMS sent outside abroad?
No. It varies. Contact us for current pricing.
If I want to recharge my bulk SMS account, how do I go about it?
You can recharge your 5star bulk SMS account anytime, any day even if it’s 2:00 O’ clock in the morning. And you have three convenient, simple, fast, and safe payment options to choose from: ATM payment, online bank transfer, and bank deposit.
Can I recharge my bulk SMS account on weekends?
Yes. You can recharge your 5star bulk SMS account anytime, any day. Monday to Sunday. 247 using our online payment facility.
How do I send bulk SMS using your platform?
For a detailed guide on how to send bulk SMS on 5star SMS click here to visit our Help Section.
Will my SMS units expire?
No. Never. It has lifetime validity. You can use it anytime you like.
Can I send bulk SMS from my phone using 5star SMS?
Oh yes! Our website is mobile friendly. It enables you do that very nicely and easily.
Do you double-charge for SMS sent to MTN and GLO lines like other bulk SMS providers do?
No, we don’t. We are clear about our pricing from the onset and that’s what we deduct. See our pricing page.
Can I transfer SMS units to another member in your platform?
Yes, you can.
How many numbers can I send SMS to at once?
You can send to thousands of numbers at once.
How long is one page of SMS?
One page of SMS is 160 characters.
Do you deliver two- or more page SMS fully?
Yes, we do. However, your recipients’ phone type is also a factor in determining whether it will be fully delivered without showing “missing text.”
This can be proved by the simple fact that even when someone sends you SMS from any of the networks in Nigeria, you sometimes get “missing text” telling you that there are still some texts yet to be delivered as part of the message. It usually gets delivered later. You can test it now on 5star SMS.
How many sender’s ID can I use?
It’s unlimited. You can use different sender IDs for different SMS you send.
What is the length of the sender ID?
It’s eleven (11) characters including spaces. For example, the name Agent Edwin is 10 letters, the space in between the name makes it 11.
Can I change my password and username anytime?
Yes, you can. Refer to our help page on how to change your username and password.
If I pay now, how long does it take for my account to be credited?
If you pay online, you’ll be automatically credited. If you pay via bank, immediately we get your text informing us of your payment, we will credit your account.
Do you help clients to send SMS?
Yes and no. Yes, if you don’t have an account with us and don’t intend to open and account and you’re sending SMS in high volume. No, if you already have an account with us. You can send it yourself.